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Platform agreement

Terms & Conditions

The agreement between you and OIOT Solutions Private Limited for using Goodslee, including our Restricted & Prohibited Items Policy, Disclaimer, and Customer Guidelines.

Effective date: 8 August 2026Last updated: 8 August 2026Goodslee · OIOT Solutions Private Limited

Terms & Conditions

The agreement governing your use of the Goodslee website, mobile applications, and related services.

1

Introduction

Welcome to Goodslee.app, operated by OIOT Solutions Private Limited ("Goodslee", "we", "our", or "us").

By accessing or using the Goodslee website, mobile applications, or related services, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use the platform.

2

About Goodslee

Goodslee is a digital Transport Discovery Platform that helps users discover nearby independent cargo transport service providers.

Goodslee:

  • Is not a transport company.
  • Is not a logistics operator.
  • Is not a courier company.
  • Is not a freight forwarder.
  • Is not a booking aggregator.
  • Does not own or operate vehicles.
  • Does not employ drivers.
  • Does not provide loading or unloading services.
  • Does not negotiate transport pricing.
  • Does not collect transportation charges.
  • Does not process transportation payments.

Goodslee provides only a digital platform that enables customers and independent transport service providers to connect directly.

3

Definitions

Customer

A person or business searching for transport services.

Independent Service Provider

An independent business owner or transport operator who lists services on Goodslee.

Platform

Goodslee website, mobile applications, and related digital services.

4

Eligibility

Users must:

  • Be at least 18 years old.
  • Provide accurate information.
  • Use the platform legally.
  • Have authority to enter into agreements.
5

Nature of Services

Goodslee only helps users:

  • Search nearby transport providers
  • Discover vehicle owners
  • Compare available providers
  • Contact providers directly

Goodslee is not a party to any transport agreement between customers and service providers.

6

Direct Relationship

Once a customer contacts a service provider:

  • Pricing
  • Discounts
  • Negotiations
  • Vehicle availability
  • Pickup
  • Delivery
  • Labour charges
  • Waiting charges
  • Toll
  • Parking
  • GST
  • Invoice
  • Payment

are handled directly between both parties.

Goodslee is not involved in these transactions.

7

Customer Responsibilities

Customers agree to:

  • Provide accurate pickup and delivery information.
  • Accurately declare the nature, weight, dimensions, and quantity of goods.
  • Ensure goods are packed appropriately.
  • Inform providers about fragile or hazardous items.
  • Pay the agreed charges directly to the service provider.
  • Treat service providers respectfully.
  • Comply with applicable laws.
8

Independent Service Provider Responsibilities

Service providers agree to:

  • Maintain valid licences, permits, and registrations.
  • Operate legally.
  • Maintain vehicles in safe working condition.
  • Follow traffic laws.
  • Communicate honestly with customers.
  • Provide transparent pricing.
  • Issue invoices where applicable.
  • Handle goods responsibly.
  • Refuse transportation of prohibited goods.
  • Maintain professional conduct.

Service providers are solely responsible for their services.

9

Verification

Goodslee may request:

  • Driving Licence
  • RC
  • Insurance
  • PUC
  • Commercial Permit
  • Fitness Certificate
  • GST Details
  • Business Registration

Verification does not constitute a guarantee or certification of future performance.

10

Restricted Items

The following items must not be transported through service providers discovered on Goodslee unless permitted by applicable law:

  • Explosives
  • Firearms and ammunition
  • Illegal drugs
  • Narcotics
  • Hazardous chemicals
  • Radioactive materials
  • Toxic substances
  • Human organs
  • Human remains
  • Counterfeit products
  • Stolen goods
  • Wildlife products prohibited by law
  • Illegal liquor
  • Illegal tobacco products
  • Pornographic material prohibited by law
  • Precious jewellery
  • Gold
  • Currency
  • Bank cheques
  • Government identity documents
  • Passports
  • Illegal medicines
  • Live animals unless legally permitted
  • Dangerous gases
  • Flammable liquids
  • Any item prohibited under Indian law

Service providers may refuse transportation if they suspect any prohibited item.

11

Customer Declaration

Customers confirm that:

  • Goods are legally owned.
  • Goods are legal to transport.
  • Information provided is accurate.
  • Goods comply with Indian laws.

Customers remain solely responsible for the legality of transported goods.

12

Pricing

Goodslee never determines:

  • Transport fare
  • Vehicle charges
  • Labour charges
  • Toll charges
  • Parking fees
  • Waiting charges
  • Loading charges
  • Unloading charges

Customers negotiate directly with service providers.

13

Payments

Goodslee:

  • Does not receive transportation payments.
  • Does not hold customer funds.
  • Does not guarantee refunds.
  • Does not act as an escrow service.

Payments occur directly between customers and service providers.

14

Digital Invoices

Independent service providers are encouraged to issue digital invoices or GST invoices where applicable.

Goodslee does not generate invoices for transport services.

15

Ratings & Reviews

Customers may leave honest reviews.

Reviews must not contain:

  • False information
  • Abuse
  • Hate speech
  • Defamation
  • Threats
  • Personal attacks
  • Spam

Goodslee may remove reviews that violate these Terms.

16

Prohibited Use of the Platform

Users must not:

  • Provide false information.
  • Impersonate another person.
  • Upload malware.
  • Interfere with platform operations.
  • Use automated bots without permission.
  • Misuse search functionality.
  • Attempt unauthorized access.
  • Conduct fraudulent activities.
  • Violate intellectual property rights.
17

Intellectual Property

The Goodslee name, logo, website content, software, graphics, and trademarks are the property of OIOT Solutions Private Limited unless otherwise stated.

Users may not copy, reproduce, or distribute platform content without permission.

18

Limitation of Liability

Goodslee is not responsible for:

  • Transport delays
  • Vehicle breakdowns
  • Loss of goods
  • Damaged goods
  • Customer disputes
  • Driver behaviour
  • Service quality
  • Pricing disputes
  • Payment disputes
  • Fraud committed by third parties
  • Business losses
  • Indirect or consequential damages

Customers and service providers transact at their own discretion and risk.

19

Indemnity

Users agree to indemnify and hold harmless Goodslee, OIOT Solutions Private Limited, its directors, employees, affiliates, and partners from claims, liabilities, damages, losses, and expenses arising out of:

  • Violation of these Terms
  • Illegal activities
  • Misuse of the platform
  • Disputes with other users
  • Transportation of prohibited goods
20

Suspension & Termination

Goodslee may suspend or terminate any account that:

  • Provides false information.
  • Violates these Terms.
  • Uses the platform fraudulently.
  • Engages in illegal activities.
  • Misuses customer information.
  • Harasses other users.
  • Repeatedly receives verified complaints.
21

Grievance Redressal

Users may report concerns regarding:

  • Fake profiles
  • Misuse of the platform
  • Fraud
  • Inappropriate behaviour
  • Incorrect listings
  • Copyright infringement

Goodslee will review complaints and take appropriate action where necessary.

22

Third-Party Links

Goodslee may contain links to third-party websites or services. We do not control or endorse their content and are not responsible for their practices.

23

Force Majeure

Goodslee shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, internet outages, government actions, pandemics, or other unforeseen events.

24

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

25

Changes to These Terms

Goodslee may modify these Terms from time to time. Updated versions will be published on the website with a revised "Last Updated" date. Continued use of the platform after changes become effective constitutes acceptance of the updated Terms.

26

Contact Information

OIOT Solutions Private Limited

Goodslee

Email: info@goodslee.app

Phone: +91 90365 93985

Website: https://website.goodslee.app

27

Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other policies published on the Goodslee platform, constitute the entire agreement between you and Goodslee regarding your use of the platform.

Restricted & Prohibited Items Policy

Items that must not be transported through service providers discovered on Goodslee, unless permitted by law.

1

Purpose

Goodslee is a Transport Discovery Platform that helps users discover and connect with nearby independent cargo transport service providers.

For the safety of customers, service providers, and the public, certain goods are restricted or prohibited from being transported through service providers listed on the Goodslee platform.

Goodslee does not transport goods, does not own vehicles, and is not a party to the transportation agreement. Customers and independent service providers are responsible for ensuring that transported goods comply with applicable laws.

2

Customer Responsibility

Customers must ensure that:

  • All goods are legal to transport.
  • Goods are accurately described before transportation.
  • Proper packaging is used.
  • Any special handling requirements are disclosed.
  • Required permits or documentation are available where applicable.

Providing false or misleading information may result in refusal of service, suspension of your Goodslee account, or reporting to the appropriate authorities where required by law.

3

Service Provider Responsibility

Independent transport service providers are responsible for:

  • Verifying the goods before transportation whenever reasonably possible.
  • Refusing transportation of prohibited or suspicious items.
  • Complying with all applicable laws and regulations.
  • Reporting suspected illegal activities to the appropriate authorities if required.

Service providers have the right to refuse any shipment they consider unsafe, illegal, or improperly declared.

4

Prohibited Items

The following items must not be transported through service providers discovered on Goodslee unless specifically permitted under applicable law:

Illegal Goods

  • Narcotic drugs
  • Psychotropic substances
  • Counterfeit products
  • Smuggled goods
  • Stolen property
  • Pirated software or media
  • Illegal wildlife products
  • Illegal liquor
  • Illegal tobacco products

Weapons & Explosives

  • Firearms
  • Ammunition
  • Explosives
  • Fireworks (where prohibited)
  • Military equipment
  • Detonators
  • Bomb-making materials

Hazardous Materials

  • Flammable liquids
  • Petrol
  • Diesel
  • LPG cylinders (unless legally permitted)
  • Industrial gases
  • Toxic chemicals
  • Corrosive substances
  • Radioactive materials
  • Biomedical waste
  • Hazardous waste

Human & Biological Materials

  • Human organs
  • Human remains
  • Blood products
  • Biological samples requiring special handling
  • Infectious materials

Dangerous Goods

  • Highly combustible materials
  • Poisonous substances
  • Explosive chemicals
  • Pressurized containers not compliant with law
  • Dangerous industrial waste

Financial & Sensitive Documents

Customers are strongly discouraged from transporting:

  • Cash
  • Gold
  • Silver
  • Diamonds
  • Precious jewellery
  • Currency
  • Bank cheques
  • Credit cards
  • Debit cards
  • Passports
  • Aadhaar Cards
  • PAN Cards
  • Government identity documents
  • Educational certificates
  • Confidential legal documents

Goodslee and independent service providers are not responsible for loss or misuse of such items.

Animals

Unless permitted under applicable laws:

  • Pets
  • Livestock
  • Birds
  • Wild animals
  • Exotic animals

Offensive & Illegal Content

  • Pornographic material prohibited by law
  • Obscene materials prohibited by law
  • Hate material prohibited by law
  • Any content whose possession or transport is illegal
5

Items Requiring Special Care

The following items may be transported only after mutual agreement between the customer and the independent service provider:

  • Glass items
  • Fragile goods
  • Electronic equipment
  • Medical equipment
  • Industrial machinery
  • Household furniture
  • Antique items
  • Artwork
  • Musical instruments
  • Laboratory equipment
  • Temperature-sensitive goods
  • Oversized cargo

Customers should clearly communicate handling requirements before transportation.

6

Packaging Requirements

Customers should ensure that goods are:

  • Properly packed.
  • Securely sealed where appropriate.
  • Protected against damage.
  • Suitable for road transportation.
  • Properly labelled if fragile or requiring special handling.

Improper packaging may lead to refusal of transportation.

7

Inspection

Independent service providers may request to inspect goods before accepting transportation if reasonably necessary to verify the nature of the shipment or ensure compliance with legal and safety requirements.

8

Refusal of Service

An independent service provider may refuse transportation if:

  • Goods appear illegal.
  • Goods appear unsafe.
  • Incorrect information is provided.
  • Weight exceeds vehicle capacity.
  • Packaging is inadequate.
  • Required documentation is unavailable.
  • Transportation would violate applicable laws.
9

Reporting Illegal Activities

Goodslee may cooperate with law enforcement agencies when legally required.

If illegal goods are suspected, relevant information may be shared with the appropriate authorities in accordance with applicable law.

10

Limitation of Responsibility

Goodslee:

  • Does not inspect goods.
  • Does not verify shipment contents.
  • Does not guarantee the legality of transported goods.
  • Does not supervise transportation.
  • Is not responsible for seizures, penalties, confiscation, or legal consequences arising from unlawful shipments.

Customers and independent service providers are solely responsible for complying with applicable laws.

11

Policy Updates

Goodslee may update this policy periodically to reflect changes in applicable laws, safety standards, or platform requirements. The latest version will always be available on the Goodslee website.

12

Contact Us

OIOT Solutions Private Limited

Goodslee

Email: info@goodslee.app

Phone: +91 90365 93985

Website: https://website.goodslee.app

Disclaimer

Important limitations regarding Goodslee's role as a Transport Discovery Platform.

1

Introduction

Welcome to Goodslee, a platform operated by OIOT Solutions Private Limited.

Goodslee is a digital Transport Discovery Platform that helps customers discover and connect with nearby independent cargo transport service providers.

By using Goodslee, you acknowledge and agree to this Disclaimer.

2

Platform Purpose

Goodslee is designed to help users:

  • Find nearby transport service providers.
  • Search by vehicle type.
  • Connect directly with independent transport businesses.
  • Compare available service providers.
  • Contact providers without intermediaries.

Goodslee is not a transport company or logistics operator.

3

Goodslee Is Not

Goodslee is not:

  • A transport service provider.
  • A logistics company.
  • A courier company.
  • A packers and movers company.
  • A booking aggregator.
  • A freight broker.
  • A vehicle owner.
  • A vehicle operator.
  • A transport contractor.
  • A payment gateway.
  • An escrow service.

Goodslee does not provide transportation services directly.

4

Independent Service Providers

Every transport service provider listed on Goodslee operates independently.

Each provider is solely responsible for:

  • Vehicle ownership or operation.
  • Business registration (if applicable).
  • Licences and permits.
  • Pricing.
  • Discounts.
  • Quotations.
  • Loading and unloading arrangements.
  • Delivery commitments.
  • GST compliance.
  • Invoicing.
  • Customer service.
  • Legal compliance.

Goodslee does not supervise or control the operations of independent service providers.

5

Direct Transactions

All transactions are conducted directly between customers and independent service providers.

This includes:

  • Price negotiation.
  • Vehicle booking.
  • Payment.
  • Discounts.
  • Delivery instructions.
  • Cancellation.
  • Refunds.
  • Invoice issuance.

Goodslee does not participate in or control these transactions.

6

No Financial Involvement

Goodslee does not:

  • Collect transportation charges.
  • Hold customer funds.
  • Process transport payments.
  • Guarantee payments.
  • Release payments.
  • Provide refunds.

Any financial arrangement is solely between the customer and the independent service provider.

7

No Guarantee of Services

While Goodslee strives to maintain an informative and useful platform, we do not guarantee:

  • Availability of vehicles.
  • Response times.
  • Acceptance of bookings.
  • Delivery schedules.
  • Service quality.
  • Pricing accuracy.
  • Vehicle condition.
  • Driver conduct.
  • Customer satisfaction.

Service quality depends entirely on the independent service provider selected by the customer.

8

Information Accuracy

Goodslee makes reasonable efforts to keep listings accurate and updated.

However, we do not guarantee that information relating to:

  • Vehicle availability.
  • Prices.
  • Contact details.
  • Business information.
  • Working hours.
  • Service areas.
  • Certifications.

will always be complete, current, or error-free.

Users should verify details directly with the service provider.

9

Verification

Goodslee may verify certain documents such as:

  • Driving Licence.
  • Vehicle Registration Certificate (RC).
  • Insurance.
  • Pollution Under Control (PUC) Certificate.
  • Commercial Permit.
  • Fitness Certificate.
  • GST Registration.

Verification does not constitute a warranty, certification, endorsement, or guarantee of the provider's future conduct or service quality.

10

User Responsibility

Customers are responsible for:

  • Verifying service providers before engaging their services.
  • Negotiating prices.
  • Confirming vehicle suitability.
  • Inspecting goods before loading.
  • Ensuring proper packaging.
  • Declaring the nature of goods accurately.

Independent service providers are responsible for complying with all applicable laws and operating their businesses professionally.

11

Restricted Goods

Goodslee strictly discourages the transportation of prohibited or illegal goods.

Customers and service providers are responsible for complying with applicable laws regarding restricted items.

Goodslee reserves the right to remove listings or suspend accounts associated with unlawful activities.

12

Third-Party Content

Goodslee may display:

  • Business profiles.
  • Customer reviews.
  • Ratings.
  • Images.
  • Advertisements.
  • External website links.

Such content is provided by third parties, and Goodslee is not responsible for its accuracy or reliability.

13

Limitation of Liability

To the fullest extent permitted by law, Goodslee and OIOT Solutions Private Limited shall not be liable for:

  • Loss or damage to goods.
  • Theft.
  • Vehicle accidents.
  • Delivery delays.
  • Driver misconduct.
  • Fraud by users.
  • Service interruptions.
  • Loss of profits.
  • Business losses.
  • Indirect, incidental, or consequential damages.

Users engage with each other at their own discretion and risk.

14

Intellectual Property

All trademarks, logos, designs, text, graphics, software, and content on Goodslee are the intellectual property of OIOT Solutions Private Limited or their respective owners.

Unauthorized use is prohibited.

15

No Employment Relationship

Nothing on Goodslee creates:

  • Employment.
  • Agency.
  • Partnership.
  • Franchise.
  • Joint venture.

Independent service providers operate their own businesses independently.

16

Compliance with Laws

Users are responsible for complying with all applicable laws, including transport, taxation, consumer protection, road safety, and other relevant regulations.

17

Changes to this Disclaimer

Goodslee may revise this Disclaimer from time to time. Updates will be posted on the website with the revised effective date. Continued use of the platform constitutes acceptance of the updated Disclaimer.

18

Contact Us

OIOT Solutions Private Limited

Goodslee

Email: info@goodslee.app

Phone: +91 90365 93985

Website: https://website.goodslee.app

Customer Guidelines

Practical steps to find the right transport, connect directly, and move with confidence.

1

Welcome

Find the Right Transport. Connect Directly. Move with Confidence.

Welcome to Goodslee! Our goal is to help you quickly find nearby independent transport service providers and connect with them directly. Following these guidelines will help ensure a smooth, transparent, and hassle-free transportation experience.

2

Step 1: Search for Nearby Transport Services

Use Goodslee to search for transport providers based on:

  • Your current location
  • Pickup location
  • Vehicle type
  • Type of goods
  • City or locality

Find nearby:

  • Cargo Auto
  • Goods Auto
  • Tata Ace
  • Pickup Vehicle
  • Mini Truck
  • LCV
  • HCV
  • 6 Wheeler Truck
  • Container Vehicle
  • Machinery Transport Vehicle
3

Step 2: Choose the Right Vehicle

Selecting the correct vehicle helps save time and transportation costs.

Small Loads

Suitable for:

  • Documents
  • Parcels
  • Household items
  • Small business deliveries

Recommended vehicles: 3 Wheeler Cargo Auto

Medium Loads

Suitable for:

  • Furniture
  • Home appliances
  • Office equipment
  • Retail goods

Recommended vehicles: Tata Ace, Mini Truck, Pickup Vehicle

Heavy Loads

Suitable for:

  • Industrial machinery
  • Factory materials
  • Construction materials
  • Commercial goods

Recommended vehicles: 6 Wheeler Truck, Heavy Commercial Vehicles

4

Step 3: Contact Service Providers Directly

Goodslee enables direct communication.

Discuss with the service provider:

  • Vehicle availability
  • Pickup time
  • Delivery location
  • Estimated charges
  • Loading and unloading assistance
  • Waiting charges (if applicable)
  • Toll charges (if applicable)
  • Parking charges (if applicable)
  • GST invoice requirement
  • Payment method
5

Step 4: Compare Multiple Providers

We recommend contacting more than one transport provider.

Compare:

  • Price
  • Vehicle condition
  • Experience
  • Response time
  • Availability
  • Reviews
  • Service area

Choose the provider who best meets your needs.

6

Step 5: Prepare Your Goods

Before transportation:

  • Pack goods securely.
  • Protect fragile items.
  • Label important items.
  • Inform the provider if special handling is required.
  • Declare the correct weight and dimensions.
  • Arrange labour if required.

Proper preparation reduces the risk of delays and damage.

7

Step 6: Verify Important Details

Before confirming transportation, verify:

  • Vehicle number
  • Driver or business owner contact details
  • Pickup address
  • Destination address
  • Agreed charges
  • Payment terms
  • Delivery schedule
8

Step 7: Request a Digital Invoice

Where applicable, request:

  • Digital Invoice
  • GST Invoice
  • Payment Receipt

Maintain these records for future reference and business accounting.

9

Safe Transportation Tips

For your safety:

  • Share accurate pickup and delivery information.
  • Keep communication clear and professional.
  • Avoid transporting prohibited goods.
  • Keep important contact numbers available.
  • Confirm charges before loading goods.
  • Inform the provider about fragile or valuable items.
10

Do Not Transport

Do not request transportation for:

  • Illegal goods
  • Explosives
  • Narcotics
  • Hazardous chemicals
  • Counterfeit goods
  • Illegal wildlife products
  • Stolen property
  • Other items prohibited by law

Independent service providers may refuse transportation of such goods.

11

Payments

Goodslee does not collect or process transportation payments.

Customers should make payments directly to the independent transport service provider after mutually agreeing on the charges.

Always request a receipt or invoice for your records.

12

Report Incorrect Listings

Help us improve the platform by reporting:

  • Incorrect phone numbers
  • Duplicate listings
  • Fake businesses
  • Inappropriate content
  • Fraudulent activities

Your feedback helps keep Goodslee reliable and trustworthy.

13

Goodslee Promise

We believe transportation should be:

  • Simple
  • Transparent
  • Affordable
  • Reliable
  • Digital
  • Direct

Our mission is to help customers discover trusted independent transport business owners while supporting local entrepreneurs across India.

14

Need Help?

OIOT Solutions Private Limited

Goodslee – Transport Discovery Platform

Email: info@goodslee.app

Phone: +91 90365 93985

Website: https://website.goodslee.app

Questions?

For terms-related enquiries, reach out to our team.

OIOT Solutions Private Limited · CIN U62091KA2023PTC17525
https://website.goodslee.app